The City of Joliet Department of Information Technology (IT) met April 24.
Here is the agenda as provided by the Department:
1. ROLL CALL
PRESENT: Councilwoman Jan Hallums Quillman, Councilman Pat Mudron.
ABSENT: Councilwoman Bettye Gavin.
ALSO PRESENT: Dave Braner, Information Technology CIO, Chris Sternal,
Enterprise Application Services Manager, Christa Desiderio, City
Clerk, Brian Dupuis, Deputy Chief, Jennifer Garcia-Plascencia,
Digital Communication Coordinator
2. APPROVAL OF MINUTES
Motion to approve the minutes of the March 10, 2017 CTIS Committee Meeting was
made by Councilwoman Jan Hallums Quillman. was made by Councilman Pat Mudron.
Motion seconded by Councilwoman Jan Hallums Quillman.
Motion carried by the following vote:
AYES: Councilwoman Jan Hallums Quillman, Councilman Pat Mudron.
NAYS: None.
Minutes 03-10-17
3. POLICE DEPARTMENT INTERVIEW ROOM RECOMMENDATION - LONG
TERM DIGITAL EVIDENCE STRATEGY DISCUSSION
Dave Braner, Information Technology CIO, gave an explanation of Evidence.com
which he is recommending as a system/solution to the current inadequate system
being used in police department interview rooms. Mr. Braner stated that he
currently does not have a negotiated contract, but he would be discussing it in the
closed session.
4. PHONE SYSTEM / CARRIER OUTAGE DISCUSSION
Mr. Braner discussed the recent phone outage and the City's lack of a redundant
phone system. Mr. Braner then gave an explanation of possible solutions,
including a cloud based system, to address the phone issues.
5. IT SURVEY RESPONSE / READOUT
Mr. Braner discussed the results of the 2017 IT Survey. He specifically talked
about the difference in results of the 2016 IT Survey versus the 2017 IT Survey,
and the areas that need to be addressed.
City of Joliet 2016 Survey Summary
City of Joliet 2017 Survey Summary
6. NEW or OLD BUSINESS, not for final action or recommendation
Jennifer Garcia-Plascencia, Digital Communication Coordinator, explained the
new media projects she has implemented utilizing Facebook, Twitter, and Smart
Messenger, since starting her newly created position. Ms. Garcia-Plasencia also
discussed the upcoming City of Joliet website update. Christa Desiderio,
City Clerk, expanded on the City of Joliet website improvements and changes, as
well as other City media promotions.
Councilwoman Jan Quillman and the Committee members had a lengthy
discussion regarding the continued issues with the protocol for incoming calls to
the City, the amount of time it takes for the calls to be returned or when calls are
not returned at all by City employees.
7. CLOSED SESSION to discuss the following subjects:
Motion to enter closed session to discuss personnel and contract negotiations after
which the meeting will adjourn was made by Councilman Pat Mudron.
Motion seconded by Councilwoman Jan Hallums Quillman.
Motion carried by the following vote:
AYES: Councilwoman Jan Hallums Quillman, Councilman Pat Mudron.
NAYS: None.
8. ADJOURNMENT
Minutes by: Dawn Bonner, Information Technology Office Coordinator
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