Village addresses resident concerns over high water bills

Jamie Krieps Healthcare Administrator at Victorian Village | Victorian Village

By Will County Gazette

Jul 20, 2025

In response to ongoing concerns from residents regarding high water bills, the Village is actively collecting samples related to billing issues with Illinois American Water. Residents have reported unexplained high charges, meter errors, and poor customer service from the company. Those affected are encouraged to send scanned or photographed copies of their bills and any supplementary materials to alist@homerglenil.org.

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