City of Joliet issued the following announcement on Sept. 23.
Have garbage, recycling and yard waste questions but can't speak on the phone at the moment? Waste Management now offers Live Chat! Live Chat with them at https://www.wm.com/us/en/support (scroll towards the bottom and click on CHAT and enter your information). Chat is available from 7 a.m. to 5 p.m. Monday through Friday only.
Original source can be found here.
Source: City of Joliet
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